Grade Appeal Procedure

 
  Approved by the Academic Senate 04/29/02
 
Only the instructor or the Board of Trustees may change a student’s grade.
 
To conform to the provision of Section 55760(a) of the California Administrative Code, Title 5, the determination of the student’s grade by the instructor shall be final in the absence of mistake, fraud, bad faith, or incompetence. All changes or modifications to a student record must be requested no later than one year from the semester in question. If a grade is found to have been given in error, the incorrect grade will be replaced with the correct grade.
 
The procedure for appealing a final grade is as follows:

A. In the case that a student believes the final grade was given by mistake:
 
1. The student must contact the instructor to determine if the appropriate grade(s) were issued. The instructor will respond within a reasonable time. In cases where the instructor is no longer employed by the college, the student should move directly to B below. If the instructor is still employed but the student is unable to contact the instructor, the student may seek help from the dean to contact the instructor.
 
2. If the student wishes to appeal the decision of the instructor, or if there was no timely response from the instructor, the student must appeal in writing to the appropriate dean within 15 school days after meeting with the instructor. The appeal must include:
 
a. The course name, course number, instructor’s name, and section number.
b. The action requested; e.g., change a grade of C to an A, change an I to a grade of C.
c. Reason(s) why the student believes the grade is a mistake.
 
The dean has 15 working days from receipt of the request to provide a written response. The role of the dean is to act as a facilitator between the student and the instructor in this process. The dean does not have the right to change a student’s grade.

B. In the case that a student believes the final grade was given by mistake and the instructor no longer works at the college:
 
1. The student must appeal in writing to the appropriate dean. The appeal must include:
 
a. The course name, course number, instructor’s name, and section number.
b. The action requested; e.g., change a grade of C to an A, change an I to a grade of C.
c. Reason(s) why the student believes the grade is a mistake.
 
The role of the dean is to act as a facilitator between the student and the instructor in this process, if the dean is able to contact the instructor. Otherwise, the dean will review any records on file in the Records Office and try to determine if there was a mistake in the grade calculation. Following this investigation the dean will forward a recommendation to the Vice President of Academic Affairs and send a copy of this recommendation to the student. The dean has 15 working days from receipt of the request to make this recommendation. The dean does not have the right to change a student’s grade.

The Vice President will review the dean’s recommendation and make a recommendation to the President. The Vice President does not have the right to change a student’s grade.

The President will make a recommendation to the Board of Trustees. The President does not have the right to change a student’s grade.
 
C. In the case that a student believes the final grade was given by fraud, bad faith, or incompetence on the part of the instructor, the student has the right to file a grievance. The grievance procedure is outlined in Board Policy Sections 5500-5520.


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