ONLINE SURVEY:
CUSTOMER SERVICE/TECHNOLOGY TRAINING OPPORTUNITIES

You recently participated in one of the Customer Service/Technology Training opportunities.  We would appreciate it if you would take the following brief survey.

Semester:   

Course:   

Please tell us how much you agree or disagree with the following statements.

1)    The difficulty level of this course was appropriate for me.

        Strongly Agree
        Agree
        Disagree
        Strongly Disagree
        Does not apply

2)    I would recommend this course to others.

        Strongly Agree
        Agree
        Disagree
        Strongly Disagree
        Does not apply

3)    I was able to work out a convenient schedule with my supervisor that allowed me the release time to take this course during my work hours.

        Strongly Agree
        Agree
        Disagree
        Strongly Disagree

4)    I successfully completed this course.

        Yes                No

5)    If you did not successfully complete this course, would you please briefly tell us why.

6)    I would enroll in other customer service or technology training courses offered in the future.

        Strongly Agree
        Agree
        Disagree
        Strongly Disagree

7)    Suggestions for other customer service or technology training courses you would like to see offered (check all that apply):

    Adobe Acrobat
    EXCEL (Level 2)
    ACCESS (Level 2)
    Time Management (Online)
    Managing Organizational Change (Online)
    Decision Making & Problem Solving (Online)
    Other:

 

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Last Updated:  02/13/2007