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Please review prior to registration.

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EWD
Gallery

Downrigger Trolling Tactics
2nd Semi-annual fishing challenge class- April 2008

Customer Service Training - Spring 2008
Thank you for sending Kelly to our organization to help us understand and get energized about how we can communicate our excitement towards helping kids.  His enthusiasm was infectious and built engagement in the content.  I truly appreciated his professional preparation towards the night.  Watching him use humor, crowd interaction and questioning techniques made it clear that he had prepared well to present the information.  Many participates commented “He was what we needed to hear right now” and “That was inspiring for me to do something to change our culture”.  Clearly his message of “Remembering What We Already Know About Customer Service” was well received and taken to heart.

Again we would like to thank you for allowing us to have Kelly come in and get us moving towards better customer service for our parents and students.

Robert Adams, Redding School District - Professional Development Center
 

March 5, 2008
Anderson Greeters and the EWD Open House

 

Whitewater rafting class- 2007

Leadership Excellence - Concepts of Leadership session Fall 2007

"Thanks for a program that is much needed in the Redding area!" S.H.
"Thank you for this class!" L.N.
"The workshop really opened my eyes to workplace diversity and how to use the information provided to build a better team in the workplace." L.M.
"Wonderful experience - very informative." J.B.
"It was refreshing to attend a workshop where I actually came away with having learned something new that I can apply in the workplace" L.BT.

Fishing Challenge Fall 2007 – Reel Fun!
It was a beautiful day out on Shasta Lake. Along with our instructor Gary Miralles of Shasta Tackle and Angler’s West TV Show, we had 6 professional fishing guides take 40 men and women out on their boats to put in to practice what they learned in the classroom the evening before. The largest fish caught was 26 in. and 34 lbs. The fisherman catching that record breaker for the day won a free new Walker Downrigger.  ~Lorrie B-T

We had the best time!!!! The fishing was great and it was an experience of a lifetime. Those guys sure know how to get some fish. Gary was a wonderful guide. Can't wait to do it again. Thank you!  ~Tom G. and wife Kay

Customer Service Training - Spring 2008
Thank you for sending Kelly to our organization to help us understand and get energized about how we can communicate our excitement towards helping kids.  His enthusiasm was infectious and built engagement in the content.  I truly appreciated his professional preparation towards the night.  Watching him use humor, crowd interaction and questioning techniques made it clear that he had prepared well to present the information.  Many participates commented “He was what we needed to hear right now” and “That was inspiring for me to do something to change our culture”.  Clearly his message of “Remembering What We Already Know About Customer Service” was well received and taken to heart.

Again we would like to thank you for allowing us to have Kelly come in and get us moving towards better customer service for our parents and students.

Robert Adams, Redding School District - Professional Development Center

 


EWD
Economic & Workforce Development Division at Shasta College

Downtown Redding

1504 Market Street, Suite 200

Redding, California 96001

Voice: (530) 225-4835

Facsimile: (530) 225-3904

Email

Select this link for map & directions to the EWD facility.


Shasta-Tehama-Trinity Joint Community College District
11555 Old Oregon Trail • P.O. Box 496006 • Redding, CA 96049-6006
530.242.7500

Maps and Directions